Twenty Four Hour Automated Hint Line Now Operational!
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Sierra On-Line now has a hint line available around the clock. Hints for games have been computerized, and are available to the public using a touch-tone telephone. The procedure is outlined below.

Customer Service representatives are still available from 8 a.m. to 5 p.m. Pacific Time, Monday through Friday.

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TO CALL FOR A HINT:

Dial (209) 683-6858
When the call is answered, you will hear the following instructions:

For callers with a rotary telephone, stay on the line.

Callers with a touch-tone telephone may select an option from the following menu:

For the Game Hints Line………………..press 1

For a Customer Support representative……press 2

For a Technical Support representative…..press 3

Selecting 1 for the Game Hints Line will generate the following menu options:

For a hint on:

King's Quest Series……………………press 1

Space Quest Series…………………….press 2

Police Quest Series……………………press 3

Leisure Suit Larry Series………………press 4

Manhunter New York……………………press 5

For a game not listed or a hint not addressed….press 9

To return to the previous menu……………….press 0

To hear the current menu again……………….press *

Once you have selected a specific game series, you will be given a menu that allows you to specifiy which of the games in that series. Within that choice, you will be given a menu for various sections of the game. Within that menu, you may select the hint that you wish.

At any point, you may hear your choices again by pressing * or return one level by pressing 0. You may continue back through the menus by pressing 0 until you have returned to the one of your choice.

MULTIPLE GAME HINTS

The options of * and 0 allow you to ask for hints on several games during the phone call by accessing different levels. For example, select the first game, and descend through the levels of that menu until you receive your hint, then use the 0 choices to return upward through the menus until you reach a point where you wish to select a second choice, or all the way back to the point where you can select a different game series.

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As of April, we have rewritten the hint line to include more detailed information, and more hints. If the hint you are listening to is somewhat lengthy, don't forget you can listen again by pressing *.


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